Service Shop
by admin on Wednesday, July 19th, 2006 | No Comments
Do quick-service oil-change shop employees get commissions on the work they do?
Every time I get my oil changed they work pretty hard trying to sell me on other fluids and filters, even when I know they don't need it.
First, it depends on which chain, but basically: yes. Bonus might be a better word, but same dif...
Most places will give the "seller" a 50-cent or $1 for bottled upsells like engine flush or engine additives, then they will have periodic (most likely monthly) bonuses of $50 or $100 for highest ticket or highest ticket average.
A few places say that they will ever sell you anything you don't need, but they use some form of scripted language that sounds like "smart people like YOU would do this service" or "you would be stupid not to." They (the shop in general) have a vested interest in getting the most money out of a single visit, so getting the employees to upsell is essential for the bottom line.
Hope that helps...
Falling Down: "Korean Convenience Store"
|
|
OTC 5110 10-Ton Capacity Heavy Duty Air/Hydraulic Service Shop Jack $2,500.00 |
|
|
Caterpillar 1U-7315 Governer Repair Tool Group 3114 3116 Shop Engine Service CAT $2,499.95 |
|
|
NEW OEM Caterpillar 318C L 319C Excavator Service Repair Shop Manual RENR6610 $825.00 |
|
|
2004 Subaru Outback Baja Legacy Repair Shop Manual Set of 10 Original Service $799.00 |
|
|
New Holland TG210, TG230, TG255, TG285, tractor Dealer Service Shop manual $780.00 |
|
|
Oil Evacuator Fuild Service Flush Machine Tool Shop Change 30 Gallon 43115 Raasm $700.00 |
|
|
NEW PRO 4 DRAWER BLACK MECHANICS TOOL BOX CHEST SERVICE SHOP CART $699.99 |
|
|
CAT Caterpillar 420E 430E Backhoe Repair Service Manual engine overhaul shop OEM $699.95 |
|
|
Caterpillar 414E 416E 420E 422E 428E 430E 432 Backhoe Repair Shop Service Manual $699.95 |
|
|
2010 Toyota Prius Service Repair Shop Manual Set FACTORY OEM $689.99 |
|
|
NEW CAT CATERPILLAR 416E 420E 430E BACKHOE LOADER SERVICE SHOP REPAIR MANUAL $679.99 |
|
|
New Holland TS100A, (TS110A), TS115A, TS125A, TS135A, Dealer Service Shop manual $675.00 |
|
|
2010 Lexus ISF Shop Service Repair Manual Set Vol 1-4 $675.00 |
|
|
2009 Lexus LS460 LS460L Shop Service Repair Manual Set $675.00 |
|
|
CAT Caterpillar 267B 277B 287B Loader Repair Shop Service Manual engine overhaul $659.95 |
|
|
CAT Caterpillar 216B 226B 232B 242B Skid Steer Loader Repair Shop Service Manual $649.95 |
|
|
CAT Caterpillar 248B 268B Skid Steer Loader Repair Shop Service Manual SENR8740 $649.95 |
|
|
CAT Caterpillar 236 246 252 262 Skid Steer Loader Repair Shop Service Manual OEM $649.95 |
|
|
CAT Caterpillar 545 Wheel Skidder Vol.1 & 2 Repair Shop Service Manual 2FZ1-Up $649.95 |
|
|
CAT Caterpillar 236 246 248 Skid Steer Loader Repair Shop Service Manual engine $649.95 |
|
|
NEW OEM Caterpillar D6N Tractor Dozer Service Repair Shop Manual RENR5260 $625.00 |
|
|
AGCO CHALLENGER MT 800 SERIES SERVICE SHOP REPAIR MANUAL AG TRACTOR CATERPILLAR $599.99 |
|
|
CAT CATERPILLAR 236 246 248 SKID STEER LOADERS SHOP REPAIR SERVICE MANUAL $599.99 |
|
|
CAT Caterpillar 325D 329D Excavator Repair Shop Service Manual Operator C7 OEM $599.95 |
|
|
2001 2002 2003 Porsche Cayenne Service Shop Manual OEM $599.95 |
|
|
CAT Caterpillar 325D 329D Excavator Repair Shop Service Manual Operator C7 C9 $599.95 |
|
|
CAT Caterpillar 980H Wheel Loader Repair Shop Service Manual Engine RENR8660 OEM $599.95 |
|
|
CAT Caterpillar D8T Tractor Dozer Service Manual Shop Repair engine overhaul OEM $599.95 |
|
|
CAT Caterpillar D6R Tractor Dozer Crawler Repair Shop Service Manual engine book $599.95 |
|
|
SUNEX sun6610B 10 ton SERVICE SHOP JACK AUTO TRUCK NO RESERVE!! HALF PRICE! $599.00 |
|
|
2010 Lexus LX570 Shop Service Repair Manual Set Vol 1-5 $595.00 |
|
|
2008 Lexus ES350 ES 350 Shop Service Repair Manual Set $595.00 |
|
|
CATERPILLAR SERVICE SHOP MANUAL - 988F SERIES 2 - VOL. 1 & 2 WHEEL LOADER - 2002 $589.99 |
|
|
CAT./ CATERPILLAR SERVICE SHOP MANUAL - 446 / 446B BACKHOE LOADER - TLB - 1999 $589.99 |
|
|
CAT./ CATERPILLAR SERVICE SHOP MANUAL - 2 VOL. SET - 330B L EXCAVATOR / $589.99 |
|
|
New OEM Caterpillar C7 C-7 On Highway Truck Engine Repair Service Shop Manual $575.00 |
|
|
International Truck Factory Master Service Shop Manual Set CTS-5000 2 Volumes $560.25 |
|
|
New OEM Caterpillar TH103 Telehandler Service Repair Shop Manual $560.00 |
|
|
Case IH 7100 Series 7110 7120 7130 7140 Tractor Service Repair Shop Manual CIH $559.99 |
|
|
Case IH 885 895 995 Tractor Service Repair Shop Manual $550.00 |
|
|
CAT Caterpillar 345C Excavator Repair Shop Service Manual engine RENR7280 C13 OE $549.95 |
|
|
CAT Caterpillar 416C 426C 436C 428C 438C Backhoe Repair Shop Service Manual book $549.95 |
|
|
CAT Caterpillar D6M Tractor Dozer Crawler Service Manual Repair 3116 engine shop $549.95 |
|
|
CAT Caterpillar 322C Excavator Repair Shop Service Manual operation operators $549.95 |
|
|
CAT Caterpillar 325D L Excavator Repair Shop Service Manual Operator engine book $549.95 |
|
|
CAT CATERPILLAR D7R SERIES II TRACK TYPE TRACTOR SERVICE SHOP REPAIR MANUAL $539.99 |
|
|
New OEM Caterpillar 3126B and 3126E Truck Engine Repair Service Shop Manual $535.00 |
|
|
CAT Caterpillar C15 Truck Engine Repair Shop Service Manual workshop book guide $529.95 |
|
|
CAT Caterpillar C15 Engine Repair Shop Service Manual overhaul rebuild book OEM $529.95 |
|
|
John Deere 670B 672B 770B 770BH 772B 772BH Shop Service Technical Manual SET $520.00 |
|
|
Case IH 4494 & 4694 Tractor Service Repair Shop Manual Rac 8-25610 CIH $499.99 |
|
|
MACK ML526S MID-LINER TRUCK SERVICE SHOP REPAIR MANUAL $499.99 |
|
|
CAT Caterpillar E120B SERVICE SHOP REPAIR MANUAL HYDRAULIC EXCAVATOR 6JF SERIES $499.99 |
|
|
CAT Caterpillar D6R SERVICE SHOP REPAIR MANUAL TRACTOR BULLDOZER 15 DIFF SERIES $499.99 |
|
|
CAT CATERPILLAR C-15 TRUCK ENGINE SERVICE SHOP REPAIR MANUAL S/N MBN1-UP $499.99 |
|
|
CAT Caterpillar 322B L, LN SERVICE SHOP REPAIR MANUAL EXCAVATOR & FOREST MACHINE $499.99 |
|
|
CAT Caterpillar 322, L N LN SERVICE SHOP REPAIR MANUAL HYDRAULIC EXCAVATOR 100% $499.99 |
|
|
CAT Caterpillar D5H &SERIES II SERVICE SHOP REPAIR MANUAL TRACTOR BULLDOZER 100% $499.99 |
|
|
CAT Caterpillar D6M SERVICE SHOP REPAIR MANUAL TRACTOR BULLDOZER STEERING CLUTCH $499.99 |
|
|
CAT Caterpillar D3B SERVICE SHOP REPAIR MANUAL TRACTOR BULLDOZER **100% COMPLETE $499.99 |
|
|
CAT Caterpillar 345B & L SERVICE SHOP MANUAL REPAIR EXCAVATOR 2NW 4SS 9GS 100% $499.99 |
|
|
CAT Caterpillar D6M FTC SERVICE SHOP REPAIR MANUAL TRACTOR BULLDOZER FINGER TIP $499.99 |
|
|
CAT CATERPILLAR C15 C-15 TRUCK ENGINE SHOP REPAIR SERVICE MANUAL S/N MBN1-UP $499.99 |
|
|
CAT CATERPILLAR 320C 320C L EXCAVATOR SHOP REPAIR SERVICE MANUAL $499.99 |
|
|
CAT Caterpillar 330C L Excavator Repair Shop Service Manual operator workshop C9 $499.95 |
|
|
CAT Caterpillar 321C Excavator Repair Shop Service Manual workshop operator book $499.95 |
|
|
CAT Caterpillar 320C Excavator Repair Shop Service Manual workshop operator book $499.95 |
|
|
CAT Caterpillar 301.5 Excavator Shop Service Manual 3YW $499.95 |
|
|
CAT Caterpillar 345B L Excavator Repair Shop Service Manual operation operators $499.95 |
|
|
CAT Caterpillar D6R Tractor Dozer Crawler Service Manual Repair shop engine book $499.95 |
|
|
CAT Caterpillar D10T Dozer Crawler Service Shop Manual $499.95 |
|
|
CAT Caterpillar 930G Loader Repair Shop Service Manual engine RENR8720 overhaul $499.95 |
|
|
CAT Caterpillar D3B Tractor Dozer Repair Shop Service Manual operator book guide $499.95 |
|
|
CAT Caterpillar 320C Forest Machine Repair Shop Service Manual workshop operator $499.95 |
|
|
Caterpillar TH62 TH63 TH82 TH83 Forklift Repair Shop Service Manual CAT engine $499.95 |
|
|
CAT Caterpillar 345B L Excavator Repair Shop Service Manual engine operator book $499.95 |
|
|
CAT Caterpillar 320C Excavator Shop Repair Service Manual engine overhaul 2007 $499.95 |
|
|
OLD Hand grinder IH tool for Farmall McCormick Deering Tractor Shop Service $499.00 |
|
|
CAT CATERPILLAR D6M TRACTOR DOZER SHOP REPAIR SERVICE MANUAL S/N 3WN 4JN 6LR 5NR $489.99 |
|
|
CAT CATERPILLAR TH103 TELEHANDLER FORKLIFT SHOP REPAIR SERVICE MANUAL $489.99 |
|
|
CAT CATERPILLAR 301.5 301.6 301.8 EXCAVATOR SERVICE SHOP REPAIR MANUAL $489.99 |
|
|
CAT CATERPILLAR 307C EXCAVATOR SERVICE SHOP REPAIR MANUAL BMF BAJ BNE BCM $489.99 |
|
|
CAT Caterpillar D3C D4C D5C Tractor Dozer Crawler Service Repair Shop Manual OEM $489.95 |
|
|
CAT Caterpillar 312C L Excavator Repair Shop Service Manual engine overhaul 2003 $489.95 |
|
|
CAT Caterpillar 416B/426B/428B/436B/438B Backhoe Repair Shop Service Manual book $489.95 |
|
|
CAT Caterpillar 308C CR Excavator Repair Shop Service Manual operation operators $489.95 |
|
|
CAT Caterpillar 416/426/436 Repair Shop Service Manual Engine overhaul operators $489.95 |
|
|
CAT Caterpillar 304.5 Mini Excavator Repair Shop Service Manual operators guide $489.95 |
|
|
New Holland 9184, 9384, 9484, 9684, 9884, tractor Dealer Service Shop manual $485.00 |
|
|
NEW OEM Caterpillar 3406C Service Repair Shop Manual $485.00 |
|
|
John Deere Service Shop Manual Lot of 242 pieces $484.00 |
|
|
NEW CAT CATERPILLAR 930G WHEEL LOADER SHOP SERVICE REPAIR MANUAL TWR1-UP TFW1-UP $479.99 |
|
|
CAT CATERPILLAR D6M TRACK TYPE TRACTOR FINGER TIP CONTROL SHOP SERVICE MANUAL $479.99 |
|
|
CAT CATERPILLAR TH62 TH63 TH82 TH83 TELEHANDLER SERVICE SHOP REPAIR MANUAL $479.99 |
|
|
CAT Caterpillar 416B 426B 436B 428B 438B SERVICE SHOP MANUAL TRACTOR BACKHOE LOA $479.99 |
|
|
NEW OEM Caterpillar 3406E Service Repair Shop Manual $475.00 |
|
|
2008 Lexus SC430 SC 430 Shop Service Repair Manual Set $475.00 |
|
|
CAT CATERPILLAR 313B EXCAVATOR SHOP REPAIR SERVICE MANUAL S/N BAS1-UP $469.99 |
|
|
CAT Caterpillar 943 953 Track Loader Repair Shop Service Manual Book operator OE $459.95 |
|
|
John Deere 750B 850B Dozer Technical Shop Service Manual Set of 2 $450.00 |